Privacy
Privacy policy
Who runs this shop online
Tillworth Cafe Furniture owns this website and is answerable for what it collects. Questions about your information can go to sales@commercialcafefurniture.com. Someone reads that mailbox Monday through Friday, between the hours of 8 AM and 6 PM, Central Time.
What an order keeps on file
Sending an order leaves us a record of it. That record holds your name, email address and ZIP code; any company name, phone number or project notes you added; and each piece of furniture on the order, with finish, quantity and price. It also keeps the page that sent you here, with any campaign tags the link carried. We open records in a private dashboard and also get them by email, and we work from them to agree the order, its freight quote and payment with you. The people who build and haul your furniture are handed only the delivery details that order calls for. Selling your information is something we never do.
Cookies and how we count visits
Two cookies run on this site. A session cookie keeps your basket and protects the forms, and it ends the moment the browser shuts. The second, a secure cookie, lets the same browser get back into your shop plans, for up to 400 days running. To learn which pages earn orders, we count four things: product page visits, plans saved, basket additions and sent orders. A random reference, which lapses after 30 idle minutes, ties those counts together. The counts hold no names, emails, IP addresses or cookie values, and they are wiped after 90 days. We leave recognized bots and our own staff uncounted, along with every browser that sends a Do Not Track or Global Privacy Control signal. The company that hosts the site keeps its own security logs, and they can hold IP addresses. Cloudflare request records sit for 30 days in a dashboard only the owner can open. Each one holds the IP address, the page asked for, and the rough location Cloudflare works out from that IP address (country, region and city). It also holds the AS number of the network, the kind of device, and, of the referring site, its host name and nothing more. Advertising trackers have no place here.
Where shop plans are kept
Shop plans are stored on our own server and serve this website only. In each one: the plan name, your notes, and the furniture you picked with counts, saved prices and finish references. Think of the secure cookie as the shop key: only the browser holding it gets in. Wipe your cookies or switch to another browser and that key is gone; there is no account and no link to share. An archived plan can be restored on the shop plans page. Contact and payment details are best left out of the notes.
How long records stay
After 24 months with no activity we go back over an order record, and anything we no longer need is deleted. Write to sales@commercialcafefurniture.com if you would like a look at what we hold from your orders, a correction, or a deletion. This site never takes a card number or any payment detail through a form; we send payment instructions by email once your order is confirmed.